Contact Us

Getting in Touch

We are a charitable organisation, operating primarily through online content and community education. Our team is volunteer-based and may take some time to respond — we appreciate your patience and understanding.

How to Reach Us

How to Submit Feedback

We welcome feedback from the community to help us continuously improve our content and better serve Chinese New Zealanders.

• Leave a comment on our YouTube channel — we try to respond where possible
• Send us an email: admin@nzsafe.org.nz
• If you have a scam case to share for educational use, please email us. Do not send passwords, verification codes, bank details, or full identity-document scans.

Protecting Your Contact Information

Your name, contact details and message content provided by email are used only to respond to your enquiry, handle feedback or discuss a potential collaboration. We do not sell, rent or use this information for purposes unrelated to our charitable mission.

• Do not send passwords, verification codes, bank details, online-banking login details or full scans of identity documents by email.
• To correct or request deletion of contact information you have provided, email admin@nzsafe.org.nz.
• We will never ask you by email to make a payment, provide a verification code or download an app.

Partnership Enquiries

We welcome partnership enquiries from the following types of organisations to jointly advance digital safety education for the Chinese community:

• Chinese community groups and associations in New Zealand
• Chinese-language media and content platforms
• Government agencies and non-profit organisations
• Businesses or professional groups with an interest in digital safety

If you are interested in collaborating, please contact us by email. All partnerships must be aligned with our public-good mission and focused on serving the community.